Maubank scoops international awards in Digitalisation and Business Strategy

Capital Finance International (CFI.co) has conferred to state-owned MauBank two awards in the fields of Digitalization and Business Strategy, namely the Best Digital Strategy in Banking, Mauritius 2022 and The Best Growth Strategy in Banking 2022, Mauritius 2022.

The judges of CFI.co were of the view that MauBank’s investment in the digital ecosystem has helped deepen its relationship with customers through improved products and services, cross-selling and faster integration, which has driven financial returns and supported innovation.

It has also observed that the bank has reviewed its priorities following the pandemic and pursued its digital roadmap for greater operational efficiency, service quality and customer experience.

The judges’ remarks commend the development of online lending platforms, the continuous development of our app WithMe in accordance with the Instant Payments System introduced by the Bank of Mauritius, as well as the revamping of cybersecurity risk management to tackle issues emerging with new technology and transaction methods.

Reacting to the proclamation of the awards, Premchand Mungar, Chief Executive of MauBank, stated: “We have made it a priority to rethink our operational processes in order to meet the new challenges of banking consolidation, control of operating costs, improvement of the customer experience and increased income through innovation.”

Source: Maubank