Blood Bank Faces Crisis Amid Staff Shortages & Management Issues

The Blood Bank is currently experiencing a severe crisis that threatens its operational efficiency. For over two years, the organization has been grappling with a chronic shortage of phlebotomists—approximately 20 positions remain vacant. Despite repeated calls to fill these roles, no substantial action has been taken, significantly impacting the day-to-day functioning of the institution.

Compounding these staffing issues, concerns have been raised about the unacceptable behavior of a blood donor coordinator.

This individual has been repeatedly alleged to create a hostile work environment, contributing to a climate of fear among staff.

Reports of sexual assault allegations have surfaced, and despite an ongoing investigation by the Ministry of Health that has yet to yield results, the coordinator’s detrimental influence on operations persists.

Blood drive organizers have reported difficulties working with this individual, labeling their behavior as rude and disrespectful.

Recent months have seen the departure of nine phlebotomists, many opting for retirement without adequate replacements.

This staffing deficit has led to significant operational disruptions, resulting in extended wait times and subpar service, which jeopardizes the Blood Bank’s ability to meet the increasing demand for blood.

Employees have vocalized their dissatisfaction with the coordinator’s treatment, describing a blatant lack of respect and authoritarian behavior.

Some have claimed that the coordinator oversteps their authority, disregarding directives from the Ministry of Health, and leveraging connections with the Prime Minister’s office.

Although several letters addressing these issues have been sent to the Prime Minister, no corrective measures have been implemented.

Additionally, there have been troubling reports of political maneuvering surrounding blood donations during this election period.

Some collection drives are allegedly being organized in targeted areas to enhance visibility for certain lawmakers, to the detriment of other organizers.

Reports indicate that “goodie bags” intended for donors were distributed only in proximity to government locations, fostering feelings of inequality among those involved in blood collection efforts.

Furthermore, the Blood Bank faced a surplus of 2,000 pints of blood in July and August, leading to the disposal of these pints as they exceeded the 35-day shelf life.

This mismanagement raises critical questions: How can an organization with excess blood at certain times find itself anticipating shortages in November, a traditionally challenging month?

Staff assert that effective planning is essential to prevent the recurrence of such issues, ensuring the Blood Bank can continue serving the community efficiently.

l’Express‘ attempts to contact the Blood Bank’s manager, Dr. Janaki Sonoo, were unsuccessful.

Source: l’Express